Privacy policy

Last updated: November 13, 2026

quadlockcase handles personal information in connection with this Canadian online store. This policy explains our practices under applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec privacy requirements.

Information we collect

Depending on how you use the store, we may collect contact and delivery details, account information, order and transaction records, payment confirmation, customer service communications, device and browser information, IP address, cookie identifiers, site activity, and marketing preferences.

How we use information

We use personal information to operate the store; process payments, orders, shipping, returns, and refunds; provide customer service; maintain security and prevent fraud; analyze and improve the site; comply with legal obligations; and send marketing where consent or another lawful basis permits it.

Cookies, analytics, and advertising

Shopify and approved service providers may use cookies and similar technologies for essential site functions, preferences, security, analytics, and advertising. Browser controls can limit cookies, but blocking essential cookies may affect store functions. Marketing communications include an unsubscribe option.

Service providers and disclosures

We disclose information as needed to Shopify, payment processors, delivery and logistics providers, technology, security, analytics, customer support, and marketing service providers. We may also disclose information where required by law, to protect rights and safety, or in connection with a business transaction. Some providers may process information outside Canada, where it is subject to the laws of the place where it is processed.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes described above, including order records, legal obligations, dispute resolution, security, and enforcement. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage method can be guaranteed completely secure.

Your Canadian privacy rights

Subject to applicable law, you may request access to your personal information, ask for corrections, withdraw consent where consent is the basis for processing, and request deletion when retention is no longer required. You may also ask how information has been used or disclosed and raise a privacy complaint. We may need to verify your identity and may retain information where law requires or permits it.

Children’s privacy

The store is not directed to children. We do not knowingly collect personal information from a child without the consent required by applicable Canadian law. A parent or guardian may contact us about a child’s information.